Privacy Policy
This Data Protection and Privacy Policy explains what personal data we collect, how we use it, with whom we may share it, and what rights you have when interacting with Duende Dijital through our website and digital service channels.
Data controller: Duende Dijital Reklam ve Danışmanlık LTD ŞTİ
Last updated: June 24, 2026
Scope: This policy applies to duendedijital.com, project brief submissions, contact requests, and service operations conducted through digital channels.
What Data Is Collected?
- Identity and contact: name, title, company, email, phone, address
- Project and service data: brief content, requests, notes, and communication history
- Billing data: invoicing details and accounting records required by law
- Usage and technical data: IP address, browser/device information, logs, and performance signals
- Submitted content: forms, files, messages, and any materials you provide
How Data Is Collected
- Directly from you via forms, contact channels, and project workflows
- Automatically through technical and usage signals when you visit the site
- Through cookies and similar technologies for session, security, and consent management
- From trusted partners and lawful public sources where operationally required
Processing Purposes and Legal Bases
Data is processed to provide services, manage projects and communication, maintain security, improve service quality, and comply with legal obligations. Depending on context, legal bases include explicit consent, contract performance, legal obligation, and legitimate interest.
Data Sharing
- Service providers supporting hosting, forms, communication, analytics, and security
- Project partners where sharing is necessary to deliver the requested service
- Authorities where disclosure is required by law or lawful order
- Corporate transaction parties in mergers, transfers, or restructurings, subject to confidentiality
Cross-Border Transfers
Where data is transferred internationally, contractual and technical safeguards required by applicable law are applied.
Service Provider and Processing Categories
| Provider / Category | Role | Purpose of Use | Data Types | Retention Approach |
|---|---|---|---|---|
| Hosting and infrastructure providers | Processor | Availability, backups, and technical continuity | Technical logs, IP, form submissions | As required for service continuity and legal obligations |
| Communication and email tools | Processor | Operational communication and notifications | Name, email, phone, message content | Limited to communication and legal record obligations |
| Cookie and consent management tools | Processor | Consent collection and preference management | Consent state, browser/device signals | For lawful and proportional retention periods |
| Form and workflow platforms | Processor / service partner | Project briefing, lead management, support workflows | Form submissions, project preferences, invoicing data | During project lifecycle and required operational periods |
| Analytics and reporting tools | Processor | Performance measurement and service improvement | Usage metrics and aggregated technical signals | For reasonable, purpose-limited periods |
Retention and Security
We retain data only as long as necessary for legal and operational purposes, and we apply technical and organizational measures such as role-based access controls, secure sessions, logging, and vendor controls to protect data.
Your Rights
Subject to applicable law, you may have rights of access, rectification, erasure, restriction, objection, portability, withdrawal of consent, and right to lodge a complaint with the supervisory authority (KVKK Board).
You may contact us at [email protected] or via our contact page.
Children’s Privacy
Our services are not directed to children. If we learn that a child’s data has been submitted to us, we take reasonable steps to delete or restrict access.
Cookies and Similar Technologies
Cookies are used for session continuity, security, consent handling, and site performance. Where required, consent is obtained for non-essential cookies.
For more details, see our KVKK Privacy Notice.
Third-Party Links
Our website may contain links to third-party websites and services. Their own privacy terms apply when you leave our site.
Policy Changes and Contact
We may update this policy from time to time. Significant updates may be announced through the website. For any questions, please contact [email protected] or visit Contact.