These Service Terms set out the scope of digital agency services provided by Duende Dijital Reklam ve Danışmanlık LTD ŞTİ (“Duende Digital”), including delivery standards, payment terms, and core rights and obligations of the parties.
Service provider: Duende Dijital Reklam ve Danışmanlık LTD ŞTİ
Email: [email protected]
Website: duendedijital.com
Last updated: June 24, 2026
Scope: Social media management, production, performance marketing, web design, SEO, content marketing, health tourism marketing, and consultancy services.
Final project scope is determined by written proposals, contracts, or approved project plans.
Scope, timeline, deliverables, pricing, and responsibilities are defined in writing. Verbal statements are not binding unless confirmed in writing. Out-of-scope requests are priced separately.
Unless otherwise agreed, usage rights for final paid deliverables transfer to the client upon full payment. Duende Digital retains ownership of pre-existing know-how, methods, templates, software components, and tooling.
Revision rights are limited to agreed project terms. Additional revisions or delays caused by missing client input may require additional fees and timeline updates. Deliveries are made digitally unless otherwise agreed in writing.
Late payment may result in suspension of work and/or withholding of deliverables. Duende Digital is not responsible for third-party platform outages, algorithm changes, force majeure, or losses resulting from incomplete/incorrect client instructions. Indirect and consequential damages are excluded to the extent permitted by law.
Either party may terminate according to contractual provisions. Upon termination, completed work, accrued costs, and applicable notice/penalty clauses remain enforceable. For service term inquiries, contact [email protected] or visit Contact.
